Talk to a human

Questions about an event, a plan or your photos? We answer every message ourselves.

Fastest of all

Most answers are already written down

Setup, QR codes, plans, downloads and privacy — the help center covers the questions we get asked most, and it never closes.

The fastest route. A real person on our side, usually replying within a few minutes.

Opening hours Every day, 08:00 – 23:30 (Amsterdam time)

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Leave your message in the chat anyway — we will pick it up as soon as we open.

Prefer your own mail client, or need to attach something? Write to us and we will reply within one working day.

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Creating an event takes a minute and costs nothing. Questions can wait until after.